FAQs


1. What colors do your frames come in?

  • Framed images are available in White or Natural wood. If a black frame is needed, please send us an email.

 

2. What paper do you print on?

  • We print on Hahnemühle Photo Rag ® 308gsm. A 100% cotton, German made fine art paper.

 

3. How are your rolled prints shipped?

  • Rolled prints are carefully curled up in an acid free paper and packaged in a cardboard tube for protection.

 

4. Where can I see your artwork in person?

  • If you would like to have a look at our frames and artwork, please contact avioimages@figroup.co.za to arrange a meeting at our office in Strand Street, Cape Town.
  • Artwork currently for sale at The Ultimate Pop Up Shop (Lower ground floor at V&A Waterfront, Cape Town)
  • Artwork currently on show at The Poke Co (99 Loop Street, Cape Town)

 

5. Can I buy an image to print myself?

  • No. We do not sell digital image files unless they are specifically taken for a client.

 

6. Do you do commission work?

 

7. How do I hang my frame?

  • Each framed image has a sticker on the backboard with hanging instructions. Our frames come with a two-screw hanger system. Please DO NOT hang your frame with a string/wire.

 

8. Do you ship Rolled or Framed prints internationally?

  • Yes. Please contact avioimages@figroup.co.za if you would like to order a Framed/Unframed print internationally to receive a quote.